VIP Pass Entry Questions

by Conni
(Malaysia)

VIP Pass Entry Questions

I have just purchase VIP Pass tickets and printed out the vouchers. I have some questions:

a) I do not understand... Go straight to Turnstiles front Page Not Valid Entry?

b) Do I have to go somewhere when I arrive at Gold Coast to exchange this confirmation with tickets?

c) Can I fill in the Season Pass Agreement prior to arrival and scan the form and email back to you before my departure from my home country?

d) Do all the guests need to fill in the agreement or just one person will do?

e) Can I produce a photo-copy of my travel document / Passport which require as proof of ID at the park entrance.

f) Is this proof just for one time only?

I will try to answer the questions, please understand that these answers are general guidance. Please use my contact form to contact me so I can make sure that I have answered these questions suitably for you or if you have any more questions.

QUESTION a) I do not understand... Go straight to Turnstiles front Page Not Valid Entry?

RESPONSE This simply means that the front page is for your records only. The second page with the bar coded sections is what you need for entry. These bar codes are scanned to keep track of valid ticket vouchers and these also help speed up the processing on the day. You need to make sure you have the barcode page with you.

QUESTION b) Do I have to go somewhere when I arrive at Gold Coast to exchange this confirmation with tickets?

RESPONSE VIP Pass Vouchers are redeemed at the first Gold Coast theme park you visit (Sea World, Movie World or Wet n Wild). They are exchanged for a VIP Pass with your photograph on it. Your details are verified via your passport that you must bring with you to this first visit. They will take a photograph of you and then create the pass for each visitor. Therefore each visitor must bring their passport for overseas visitors or suitable Photo ID for Australian visitors AND filled in Season Pass Agreement. When you attend your next park, you just need to bring your VIP Pass.

QUESTION c) Can I fill in the Season Pass Agreement prior to arrival and scan the form and email back to you before my departure from my home country?

RESPONSE EVERYONE needs to fill in a Season Pass Agreement. It needs to be brought to the theme park on the first day with your voucher and passport or id.

QUESTION d) Do all the guests need to fill in the agreement or just one person will do?

RESPONSE YES, everyone needs to fill in a Season Pass Agreement.

QUESTION e) Can I produce a photo-copy of my travel document / Passport which require as proof of ID at the park entrance.

RESPONSE I am seeking clarification on this. I would say you probably have to take your Passport, but you only have to do this the once. They take your photo and then issue the VIP Pass which you use for entry to the other parks. I believe a clear photocopy of your passport would be acceptable, however to make sure there are no problems I would personally take my passport.

QUESTION f) Is this proof just for one time only?

RESPONSE Yes, you only need to bring your id or passport once, as they issue you with a photo VIP Pass to use when you make your entries at the other theme parks.

I hope these answers help with your questions, if you contact me I can clarify the other question, but I need more information to help you with that one.

Cheers

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